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Payment Policy

This Payment Policy outlines how payments are handled at CadAndCuts.

Accepted Payment Methods

We accept payment through supported online payment gateways displayed at checkout. Available methods may change from time to time.

Payment Timing

  • Full payment is required before production begins

  • Orders will not be processed until payment is confirmed

Custom & Made-to-Order Products

  • Custom orders require upfront payment

  • Production begins only after payment clearance

  • Custom orders are non-refundable once production has started

Refunds

Refunds may be issued only if:

  • An order is canceled before production begins

  • There is a verified defect caused by our manufacturing process

Refunds do not apply to:

  • Design errors supplied by the customer

  • Minor cosmetic variations inherent to manufacturing

  • Change-of-mind after production

Chargebacks

Initiating a chargeback without contacting us first may result in account restrictions. We encourage customers to contact us to resolve any issues.

Invoices & Receipts

Invoices and receipts will be issued electronically upon successful payment.

Free Shipping

Enjoy discounted shipping on all your orders

Product Replace

Easy Product Replacement Available!

No Hidden Charges

All charges will be disclosed before order is confirmed.

24/7 Support

Dedicated support via chat and email