Payment Policy
This Payment Policy outlines how payments are handled at CadAndCuts.
Accepted Payment Methods
We accept payment through supported online payment gateways displayed at checkout. Available methods may change from time to time.
Payment Timing
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Full payment is required before production begins
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Orders will not be processed until payment is confirmed
Custom & Made-to-Order Products
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Custom orders require upfront payment
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Production begins only after payment clearance
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Custom orders are non-refundable once production has started
Refunds
Refunds may be issued only if:
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An order is canceled before production begins
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There is a verified defect caused by our manufacturing process
Refunds do not apply to:
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Design errors supplied by the customer
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Minor cosmetic variations inherent to manufacturing
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Change-of-mind after production
Chargebacks
Initiating a chargeback without contacting us first may result in account restrictions. We encourage customers to contact us to resolve any issues.
Invoices & Receipts
Invoices and receipts will be issued electronically upon successful payment.